The Director of Coffee is responsible for the leadership, management and effectiveness of roasting and production as well as our green buying program. This includes providing the strategic execution, leadership and management of all aspects concerning the sourcing, roasting, fulfillment and promotion of coffee for Ceremony. You play an integral role in the success of the company with execution of consistently high roasting standards and mastery of flavor development. You will also be integral in sourcing activities, financial management of green coffee and coffee inventory management.
LEADERSHIP + CULTURE
- Team Leadership – Build and lead a team driven by passion and pride in its work. Communicate and maintain the highest standards of work for your team, and communicate daily to strive for flawless execution. Oversee all human resources functions within the Coffee Department: hiring, onboarding, performance evaluations, professional development, etc.
- Communication — Conduct collaborative team meetings regularly to address process improvements, sourcing strategies, operational issues, and to provide constructive feedback. Communicate regularly with other department leaders to address issues upcoming and ongoing.
- Cultural Leadership – Be both a steward and an ambassador for Ceremony’s Shared Values: Quality, Integrity, and Community.
- Outreach + Promotion – Conduct public cuppings and occasionally visit wholesale accounts and Ceremony cafes as needed or requested. Contribute to blog posts, prepare origin trip staff presentations, and serve as Ceremony’s public face of coffee in the broader community.
- Offerings – Manage coffee offerings to ensure an interesting mix of coffees at a variety of price points. Roll out new coffees with pricing, UPCs, info (taste, terroir, process, etc.), and release dates.
- Sourcing – Collaboratively develop coffee buying strategies, maintain supplier relationships, manage green coffee contracts, and work to control costs. Oversee sample roasting and cupping for evaluation to facilitate purchasing decisions. Sourcing work will involve selective travel to facilitate relationships and identify new coffee buying opportunities.
- Quality Control – Oversee routine production cupping and documentation to ensure roast accuracy. Monitor and document green coffee analysis to ensure stability. Facilitate QC of prepared coffee at Ceremony retail outlets.
- Analysis – Analyze green coffee and develop roast profiles. Develop and maintain blends. Utilize lab equipment to evaluate green & roasted coffees and develop strategies to ensure maximum quality and consistency.
- Information Distribution – Manage the process of gathering, distilling and presenting information regarding our coffee offering in multiple formats, most important on the Ceremony website. Work closely with the Retail department to guide in-café coffee program and provide all relevant information for baristas, café staff, and customers.
OPERATIONS + ACCOUNTABILITY
- Financial Accountability – Maintain departmental budgets and achieve financial goals by making smart decisions in contracting coffees, managing production operations, and managing inventory.
- Compliance – Ensure that all aspects of roasting and production (employees, facilities, operations) adhere to federal and state standards. Ensure that FDA sanitation, training, maintenance, and recordkeeping requirements are met. Ensure that all OSHA procedures and recordkeeping are maintained.
- Maintenance – Ensure routine cleaning and maintenance of roasting and production equipment is conducted and that accurate and thorough records are maintained. Establish a thorough working knowledge of all systems and oversee the routine and periodic maintenance.Inventory – Oversee weekly green coffee and supplies inventories. Ensure accurate recordkeeping and reporting.
QUALIFICATIONS AND REQUIREMENTS
- Bachelor’s Degree or higher
- Advanced sensory evaluation and cupping skills. Certified Q Grader strongly preferred.
- Significant high-volume production and sample roasting experience
- An understanding of green coffee contracts and the C Market
- Good organizational, problem solving skills and intuitive resourcefulness
- Strong initiative, proven leadership and management skills
- Competence with MS Office applications including Excel and Word
- U.S. Passport or equivalent. Willingness and ability to travel internationally including underdeveloped areas.